State Farm® Insurance Agent Bo Mekpongsatorn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melanie
August 30, 2024
5
out of
5
rating by Melanie
"Edgar was very helpful and patient. Walked me through how to do everything and made it easy to understand."
We responded:
"Thank you, Melanie, for your wonderful review! I'm glad Edgar could assist you effectively and make everything easy to understand. We appreciate your feedback and are here for any future needs you may have. - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
jesua morales
August 9, 2024
5
out of
5
rating by jesua morales
"I was help by Wendy extremely helpful and kind person 👍👍👍👍"
We responded:
"Thank you for kind words & five stars, Jesua!"
Jorge Goytortua
August 9, 2024
5
out of
5
rating by Jorge Goytortua
"Muy excelente servicio y rápido, recomendaciones 100% Wendy Contreras muy profesional y muy buen trabajo gracias x toda tu ayuda."
We responded:
"Hola Jorge, ¡Gracias por tu comentario! Estamos muy contentos de que hayas recibido un servicio excelente y rápido. Wendy es realmente profesional y nos alegra que su trabajo haya sido de tu satisfacción. Si necesitas algo más, estamos aquí para ayudarte. - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Carlos Espinoza
August 8, 2024
5
out of
5
rating by Carlos Espinoza
"I am very satisfied with the service that this office provides, personally they have helped me a lot with my car insurance, we have all of my family's vehicles in this office, for the same reason I have recommended many of my friends and the truth is they have been very satisfied with Bo and Wendy's service. I recommend them 100%"
We responded:
"Hey Carlos, thanks a lot for your awesome review! I'm really glad to know that our office has been able to help you and your family with your auto insurance needs. It's great to hear that you've recommended us to your friends and that they've been happy with our service too. If you ever need anything else, we're here for you! - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Miguel Duran
August 8, 2024
5
out of
5
rating by Miguel Duran
"Muy bueno. Gracias Wendi eres muy buena en tu trabajo te felicito"
We responded:
"Hola Miguel, ¡Gracias por su comentario sobre Wendi! Estamos muy contentos de saber que está satisfecho con su trabajo. Si necesita algo más, no dude en contactarnos. - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
dennis ballard
July 11, 2024
2
out of
5
rating by dennis ballard
"Bo is amazingly nice. My frustration is that he and his staff are unreachable (during normal working hours) to answer simple questions. Someone is there that answers the phones, but Amy is the only person that can answer questions concerning policies. And in the 2 plus years, Amy has never been in the office when I have called and is out "sick" so often i'm concerned for her and wish her well. According to the staff, she is the only person that can answer questions. Everyone is pleasant, but if you need a question answered on the same day ... good luck! Everyone can take a payment, but if you have a policy question only amy can answer it."
We responded:
"Hi Dennis. Thank you for your kind words! I'm sorry to hear about your experience as we strive to provide excellent service to all our clients. Please reach out to me directly if you'd like to further discuss your concerns. "
Sara Chaisson
July 10, 2024
5
out of
5
rating by Sara Chaisson
"Lovely to work with, very helpful and friendly."
We responded:
"Thank you for your kind words, Sara! I'm glad to hear that you found our team lovely, helpful, and friendly. We are always here to assist you with any insurance needs you may have in the future. Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Kerry Kochek
July 2, 2024
5
out of
5
rating by Kerry Kochek
"Edgar is great! I've never used State Farm before but was more than happy that I was welcomed with honesty and extremely friendly service. Edgar advised what was better for me and really wanted me to get the best deal. He took the time to explain the policy and was very patient throughout the whole time I was on the phone with him. You can tell they really want to help you! I don't think I've been on the phone with anyone this courteous and nice. He also made sure I will get follow ups about the process and said I can contact him anytime if I had any questions or concerns. If it wasn't for my uncle, I wouldn't have known this wonderful team. Thank you again Edgar!"
We responded:
"Thank you so much for your insightful review, Kerry! We love hearing that he welcomed you with honesty and provided such friendly service. Edgar's dedication to finding you the best deal and patiently explaining everything shows how much he cares about our clients. Your feedback about his courteous and helpful manner means a lot to us. We're grateful for your uncle's recommendation and look forward to assisting you further. Thank you for choosing us! - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Lars Calleb
June 28, 2024
1
out of
5
rating by Lars Calleb
"No follow up or communication. Bad customer service and I cannot recommend."
We responded:
"Hi Lars, Thank you for reaching out. I do understand your frustration and I would like to provide a solution but unfortunately, I don’t have any record of your account in my office. Please reach out to me directly 747-233-1029 or bo@myagentbo.com so that we can locate your agent to assist with your policies."
Wendy Schnitzer
June 6, 2024
5
out of
5
rating by Wendy Schnitzer
"I’m so happy that I called Edgar at Bo Mekpongsatorns’ State Farm location to get full coverage insurance again. I was so scared to drive my car when all I could get originally, in a rush to get covered, was liability. Talking with Edgar was such a relief when he told me I could get full coverage for just a little more than I was paying for liability with the other company. I really liked that when I had a meeting with both Edgar and Bo they wanted to make sure I was getting the best price I could. Bo also made sure that I got quoted for life insurance and asked what I need exactly so I can get life insurance back since it was dissolved in my divorce. These guys are great! They’re nice, friendly and financially conscience, which is really appreciated by all of us I'm sure! If you are looking for “your insurance guys” then I feel that I can say you really should call Bo’s office for State Farm! I was happy with State Farm a few years ago and I’m really happy to be back! Thanks again guys 😁"
We responded:
"Wendy, we're thrilled you had a great experience with Edgar and our team at our State Farm office! We're pleased you found our team friendly, financially conscious, and helpful in finding the best coverage for you. Thank you for choosing us for your insurance needs. We're here for you anytime you need assistance! - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
David “Davey” Cummings
June 5, 2024
5
out of
5
rating by David “Davey” Cummings
"Really lovely guy and company. Very friendly, breaks down policies very well. Awesome team and I don’t plan on going anywhere else due to that."
We responded:
"David, I'm glad you had a great experience with our team! I'm pleased to hear you found our explanations helpful and our team friendly. We're grateful for your support and look forward to assisting you further with your insurance needs! - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Jose Juarez
June 5, 2024
5
out of
5
rating by Jose Juarez
"Tenía algunas preguntas de mi cuenta y Wendy me ayudó con todo lo que necesitaba. Excelente servicio y atencion ."
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que Wendy pudo ayudarle con todas sus preguntas y que recibio un excelente servicio y atención. Apreciamos mucho su confianza en nosotros. No dude en contactarnos si necesita más ayuda en el futuro. ¡Que tenga un excelente día! - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Whiskey
May 28, 2024
5
out of
5
rating by Whiskey
"I worked with Lisa and she was incredibly quick. Even got back to me on Memorial Day. Incredibly patient and personable. Incredible agent. Thank you!"
We responded:
"Thank you! We're pleased to hear that Lisa provided quick and personable service. Your positive feedback is greatly appreciated, and I'm glad you had an incredible experience with us! If you ever need assistance in the future, feel free to reach out. - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
janett garcia
May 22, 2024
5
out of
5
rating by janett garcia
"I’ve received exceptional customer service and communication with Edgar. He is very knowledgeable and patient to explain the policy. I feel at ease knowing I can reach out to him on questions I may have. Highly recommend this team and agent Edgar!"
We responded:
"Janett, I'm pleased to hear you had an exceptional experience with Edgar! We're grateful for your recommendation and glad you feel at ease with our policy explanations. Thank you for choosing our team for your insurance needs! Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Christopher Rosendo
April 10, 2024
5
out of
5
rating by Christopher Rosendo
"Wendy's customer service and follow through were exceptional and outstanding.. As an agent, Wendy knows all the In's & Outs that will save you money and still be the biggest benefit to your needs with the coverage you want and need. Wendy was able to add my sons to my policy, both with less than great driving history. Wendy saved them hundreds of dollars with minimal impact to my monthly rate. Additionally, Wendy's communication, responsiveness and follow through were top notch and greatly appreciated. Wendy made my insurance coverage experience easy, comfortable and informative. Because of Wendy I was left with a great peace of mind regarding my decision to continue insurance coverage with State Farm. Thank you, Wendy!"
We responded:
"Christopher, thank you so much for sharing your experience with us! I'm thrilled to hear that Wendy provided you with exceptional customer service and was able to meet your insurance needs effectively. It's fantastic to know that Wendy's expertise allowed her to find the best coverage options for you and your sons, saving you hundreds of dollars while still providing the coverage you need. We understand the importance of communication, responsiveness, and follow-through, and I'm glad Wendy was able to provide top-notch service in these areas. Your peace of mind regarding your insurance coverage is invaluable to us, and I'm grateful for the opportunity to serve you. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing State Farm and for your kind words about Wendy!"
Yessy C
April 10, 2024
5
out of
5
rating by Yessy C
"Since day one Bo and Wendy have been very attentive and helpful. Wendy is always available no matter what time it is, she really goes above and beyond. I definitely recommend Bo and Wendy, you won’t be disappointed."
We responded:
"Thank you for your feedback, Yessy! Wendy always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Bo Mekpongsatorn - State Farm Insurance Agent"
Jennifer Hernandez
April 2, 2024
5
out of
5
rating by Jennifer Hernandez
"I don't normally leave reviews but I had to get on here to let everyone know how great my experience with State Farm has been, specifically my agent Lisa. Lisa helped me not only get a great deal on my insurance but was also there for me when I was handling my claim and purchasing a new vehicle. Her positive disposition and flexibility outside of her normal working hours helped put me at ease over my stressful situation. By far the best insurance experience I've ever had. Thank you Lisa, you are a GEM!"
We responded:
"Jennifer, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Luis Bojorquez
March 26, 2024
5
out of
5
rating by Luis Bojorquez
"Had a grade experience and would really like to appreciate Wendy‘s help, Made the insurance process super easy.."
We responded:
"Luis, thank you so much for sharing your wonderful experience with Wendy and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
michelle cruz
March 21, 2024
5
out of
5
rating by michelle cruz
"Great guy. He gives all the information you need. Thank you for much."
We responded:
"Thank you for the wonderful feedback, Michelle! We're thrilled to hear that you found our service helpful and informative. Our team is dedicated to providing all the information you need to make informed decisions about your insurance. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Mary Ellen Connelly
March 12, 2024
5
out of
5
rating by Mary Ellen Connelly
"I moved to California to be near my family . Wendy was a very welcoming agent. She made it simple and easy to transition. I am now a satisfied member of the State Farm Community. Thank you Wendy, for the wonderful customer service, I feel like I have new friend!"
We responded:
"Mary Ellen, we are delighted to hear that Wendy provided you with a warm welcome and exceptional service during your transition to California. We are thrilled to have you as a satisfied member of the State Farm Community. Thank you for your kind words, and we look forward to continuing to provide you with the best customer service. - Bo Mekpongsatorn - State Farm Insurance Agent, Studio City, CA"
Kenneth Martin
March 6, 2024
5
out of
5
rating by Kenneth Martin
"Very upfront, friendly, and helpful."
We responded:
"Hi Kenneth, thank you for your kind words! Providing upfront, friendly, and helpful service is what we strive for at Bo Mekpongsatorn - State Farm Insurance Agency in Studio City, CA."
RichieRich
March 6, 2024
5
out of
5
rating by RichieRich
"First let me say that I am very happy with State Farm as an insurance provider. Recently I leased a new car and had to add it to my policy. I worked with Wendy in the Studio City office. She did an awesome job. She really knows her stuff and made the whole process super easy. Wendy has a professional attaitude and was a joy to work with. I highly recommend this office and Wendy."
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Amy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Tala Cancio
March 1, 2024
5
out of
5
rating by Tala Cancio
"I’ve had a great experience working with Wendy Contreras, she’s extremely informative and patient, super friendly and explains everything you need to know in a way that’s not hard to understand. Everyone is very quick to respond and solves any issues I have in a matter of minutes. I’m very impressed with the costumer service at this agency."
We responded:
"Tala, thank you so much for sharing your wonderful experience with Wendy and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Luis Landeros
February 14, 2024
5
out of
5
rating by Luis Landeros
"I worked with Edgar to get a quote for car insurance and the whole interaction was a delight. He was helpful, courteous, and kept me informed throughout the whole process. If I ever need a quote for anything, he would be my go to."
We responded:
"Luis, we sincerely appreciate your outstanding 5-star review! We truly appreciate your kind words and feedback regarding our insurance services! It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most!"
Ana F
February 2, 2024
5
out of
5
rating by Ana F
"I had a pleasure with speaking to ms Wendy, she was very reliable and resourceful and handled everything in a timely manner and met my fathers needs in providing quotes for auto insurance.Thank you so much Wendy for your service."
We responded:
"Ana, thank you so much for sharing your wonderful experience with Wendy and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."