State Farm® Insurance Agent Bo Mekpongsatorn

"Bo is amazingly nice. My frustration is that he and his staff are unreachable (during normal working hours) to answer simple questions. Someone is there that answers the phones, but Amy is the only person that can answer questions concerning policies. And in the 2 plus years, Amy has never been in the office when I have called and is out "sick" so often i'm concerned for her and wish her well. According to the staff, she is the only person that can answer questions. Everyone is pleasant, but if you need a question answered on the same day ... good luck! Everyone can take a payment, but if you have a policy question only amy can answer it."

"Edgar is great! I've never used State Farm before but was more than happy that I was welcomed with honesty and extremely friendly service. Edgar advised what was better for me and really wanted me to get the best deal. He took the time to explain the policy and was very patient throughout the whole time I was on the phone with him. You can tell they really want to help you! I don't think I've been on the phone with anyone this courteous and nice. He also made sure I will get follow ups about the process and said I can contact him anytime if I had any questions or concerns. If it wasn't for my uncle, I wouldn't have known this wonderful team. Thank you again Edgar!"

"I’m so happy that I called Edgar at Bo Mekpongsatorns’ State Farm location to get full coverage insurance again. I was so scared to drive my car when all I could get originally, in a rush to get covered, was liability. Talking with Edgar was such a relief when he told me I could get full coverage for just a little more than I was paying for liability with the other company. I really liked that when I had a meeting with both Edgar and Bo they wanted to make sure I was getting the best price I could. Bo also made sure that I got quoted for life insurance and asked what I need exactly so I can get life insurance back since it was dissolved in my divorce. These guys are great! They’re nice, friendly and financially conscience, which is really appreciated by all of us I'm sure! If you are looking for “your insurance guys” then I feel that I can say you really should call Bo’s office for State Farm! I was happy with State Farm a few years ago and I’m really happy to be back! Thanks again guys 😁"

"Wendy's customer service and follow through were exceptional and outstanding.. As an agent, Wendy knows all the In's & Outs that will save you money and still be the biggest benefit to your needs with the coverage you want and need. Wendy was able to add my sons to my policy, both with less than great driving history. Wendy saved them hundreds of dollars with minimal impact to my monthly rate. Additionally, Wendy's communication, responsiveness and follow through were top notch and greatly appreciated. Wendy made my insurance coverage experience easy, comfortable and informative. Because of Wendy I was left with a great peace of mind regarding my decision to continue insurance coverage with State Farm. Thank you, Wendy!"

"I don't normally leave reviews but I had to get on here to let everyone know how great my experience with State Farm has been, specifically my agent Lisa. Lisa helped me not only get a great deal on my insurance but was also there for me when I was handling my claim and purchasing a new vehicle. Her positive disposition and flexibility outside of her normal working hours helped put me at ease over my stressful situation. By far the best insurance experience I've ever had. Thank you Lisa, you are a GEM!"

"First let me say that I am very happy with State Farm as an insurance provider. Recently I leased a new car and had to add it to my policy. I worked with Wendy in the Studio City office. She did an awesome job. She really knows her stuff and made the whole process super easy. Wendy has a professional attaitude and was a joy to work with. I highly recommend this office and Wendy."

"I’ve had a great experience working with Wendy Contreras, she’s extremely informative and patient, super friendly and explains everything you need to know in a way that’s not hard to understand. Everyone is very quick to respond and solves any issues I have in a matter of minutes. I’m very impressed with the costumer service at this agency."

"I for one, searching for auto insurance was extremely satisfied and complimented in acquiring the best option for obtaining the right coverage . A big THANKS to Emma Khachatryan for her thorough service aided me and gave me such relief to have gone through an easy process opposed to signing on with GEICO to where it was a stress ful And difficult process to speak with a live person just to obtain a quote. Thank you Emma and the State Farm team!!!!!"

"Wendy has helped me twice now setting up car insurance. She provided fantastic customer service and is very sweet and answered all of my questions and concerns. I certainly recommend this branch as I have been a member with them for many years. Cheers to Bo and staff! Thank you for helping me once again!"